Restaurant chain may rethink controversial 20% service charge in some venues after customer pushback
14 Nov 2026, 05:28 PM

Restaurant chain may rethink controversial 20% service charge in some venues after customer pushback

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A Ford's Garage franchisee in Florida is testing a 20% automatic service charge at select restaurants, but the company's president admits some diners don't want a mandated fee.
Source Credit: foxnews.com
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